Wells Fargo Bank Riverwood Pkwy, Atlanta, Georgia

Wells Fargo Bank Reviews

3.2 stars based on 21 reviews

Featured Comments:

• C

  Charmaine Claudine Manalo

  5.0

  Excellent customer service Ashley Hardeman was able to assist my husband and I with wire transfer for our house closing. She has been very patient and accommodating through the whole process. I wish everyone who works at banks would be like her so everyone will have a pleasant experience with their banking needs.

  ---

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us. It’s wonderful to see that you’ve had such a positive experience with Ashley. Thank you for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• E

  Ebony Spotts

  1.0

  Every time I visit this branch, there is always an issue. Last time I came to cash $100 check and was asked for multiple ids, even though I already inserted my debit card and entered the pin. Then I went to deposit check from myself, and it took 15 mins and the manager to come over and view the check. As if it was fraudulent. I've been with this bank for over 10 years, and maintained a considerable steady balance. Why the h*** would I bring a fraudulent check suddenly. Wellsfargo has been practicing discriminatory procedures from the top and that seems to be funneling down to the branches. Every time I come in there, I get treated with more security than normal. And I used to be a branch manager for Suntrust, so I know the necessary. News flash, not all black people are fraudlent. It's time for me to close my accounts once and for all. Im sick of their racists ways.

  ---

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -AJ, Wells Fargo HL Social

• L

  LLuvia Urza Garcia

  4.0

  The staff at the entrance was great, the cashiers were very friendly but the check processes are so slow, and I think I should have more cashiers, because the line grows a lot...

  ---

  Response from the owner

  Gracias por tomarte el tiempo para dejar un comentario sobre esta sucursal. No dudes en mandarnos un correo electrónico a [email protected] si tienes comentarios adicionales. Asegúrate de mencionar tu usuario de Google y no compartas números de cuenta en tu respuesta. –Casey, Wells Fargo HL Social

More reviews (18)