Wells Fargo Bank Davis Dr, Morrisville, North Carolina

Wells Fargo Bank Reviews

3.1 stars based on 22 reviews

Featured Comments:

• C

  Carol Lewis

  4.0

  Just a heads up to others that the drive-thru tellers do not have a lane with a drawer. You have to use one of those tube devices. My hands function poorly and I always use the drawer at drive-thrus because the tube devices are difficult. Nice enough people but I'll not return to this location.

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  Response from the owner

  We truly appreciate your feedback, Carol. If you’d like to discuss any concerns, please feel free to email us at [email protected] (no account numbers). Thanks for choosing Wells Fargo. -Nick, Wells Fargo HL Social

• R

  Ravi Vangala

  3.0

  No one available to check on you when you enter the branch, I have to wait for more than 10 minutes after my appointment time, to get to meet the associate who took care of my account open process.

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  Response from the owner

  I understand your time is valuable, and I apologize sincerely for the inconvenience. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. -Nick, Wells Fargo HL Social

• T

  Tasha St. Patrick

  1.0

  The “Branch Manager” Wasim Bashir is by far the rudest individual I have ever encountered. I initially waited over 30 minutes to be seen. Once seated with Wasim I was very transparent and clear with the things I needed. Wasim did not listen and/or understand my requests. After calling and waiting for the wrong department, he tells me I need to wait at his desk while he processes “shipment”. He returns 20 minutes later and refuses to help me without reason. I asked to escalate my concerns and he responds by asking me to leave. He was rude, loud and overbearing the entire time. While waiting in the lobby to speak with corporate customer service I also witnessed him yell and scream at another customer. I’m not sure how he was hired, much less promoted.

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  Response from the owner

  I'm disappointed to learn about your interaction with one of our branch associates, and I'd like to learn more about your experience. Without sharing account numbers, please email me at [email protected] with your full name, phone number, and address along with your Google username. Be sure to mention you posted a review on a Wells Fargo location as well. I assure you I’ll do my best to address your concerns. Thank you. -Nick, Wells Fargo HL Social

More reviews (19)