Wells Fargo Bank Broadway Bayonne, New Jersey

Wells Fargo Bank Reviews

2.9 stars based on 23 reviews

Featured Comments:

• D

  Dinara G

  5.0

  I always had good experience at this branch with tellers and bankers. I also like its drive through ATM on the backside of the building and parking spaces available there. Also, nice looking building. There is an ATM inside as well before entering the bank's lobby. Haven't been inside the bank sine pandemic started. So not sure if something changed. Overall, positive experiences at this location of Wells Fargo

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  Response from the owner

  Thank you for taking the time to leave a review about your experience at this branch. We appreciate you choosing Wells Fargo for your financial needs. Have a great day! -Shaun, Wells Fargo HL Social

• D

  Doctor Def

  1.0

  Horrible experience. Three tellers and only one helping. The other two sat there chatting away and looking at me. Instead of working.

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  Response from the owner

  Thank you for your detailed review. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• A

  Adham Yousef

  1.0

  Please avoid Wells Forgo bank as its employees and managers are unprofessional and are not trained at all to provide clients with any useful information they might require for banking. A friend from overseas was visiting USA and wanted to open a checking account. 1- They never answer the phone, even there are not clients visiting the bank. You can try calling them while in the bank and see the result yourself. 2- Visited the branch to ask for requirements about a new checking account, the employee had no info so a handout was given to read myself. 3- Made appointment and visited with documentation and been told that they require Tax ID from resident country, made a follow up appointment 4- Before scheduled time, they called to reschedule as banker was busy then agreed to meet earlier and once we were on our way to branch, they called to have verification of US address and obviously they don't have proof of address here in the US. I argued with the branch associates that they should be well prepared and know all answers before keep clients waiting and having appointments and wasting time of all involved. It was really annoying that they are not trained to answer the basic banking questions the clients may have.

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  Response from the owner

  Hello, Adham. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses the experience you mentioned. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

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