Associated Bank S Robert St, West St Paul, Minnesota

Associated Bank Reviews

3.5 stars based on 8 reviews

Featured Comments:

• E

  Ed Joyce

  4.0

  Have had plenty of good interactions at this branch and tellers have always been really kind to me and my children. This review may be more of a reflection of how associated does business in general. I have been searching coin rolls with my son to start filling out various coin folders/ albums. I have been to many branches to make small withdrawals of coin rolls in various denominations, always respectful if they were not able to accommodate my request due to coin shortage. Through my many withdrawals I was never charged a 20 cent per roll fee, with the exception of when I ordered two boxes of half dollars I happily paid the 20 dollar fee. Today I made a small withdrawal of coins 2 rolls of quarters, dimes, nickels and pennies and was told there is a 20 cent fee per roll. I had not been asked to pay this fee before so I respectfully brought this to the tellers attention and in a very stand-offish manner was told they always charge 20 cents per roll due to the coin shortage; which was not the case until today, with exception for the boxes I ordered. Ultimately agreed to convenience fee today to keep my son happy. There was an error in withdrawal amount and ended up being charged for 8 rolls instead of 7 not really worth fixing but still annoying.

• D

  Diana Madigan

  3.0

  I am appalled to learn that you charge a monthly fee of $9 for keeping under $1,000 in checking. I work with adults with disabilities, who make just over $300/month, struggling to pay their bills. Many of them bank at Associated Bank and simply can’t afford the fee. Please reconsider it.

• D

  David Weisbrod

  5.0

  Friendly teller, banker and branch manager staff. They're helpful too! 5 stars.

More reviews (5)