Atlantic Union Bank Boulevard Colonial Heights, Virginia

Atlantic Union Bank Reviews

3.2 stars based on 13 reviews

Featured Comments:

• L

  Lise Batty

  5.0

  Every employee goes above and beyond. Best bank and branch of them all.

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  Response from the owner

  Hello Lise! Thanks so much for the 5 stars and for this great review! I know our team will appreciate this and I am happy to share it with them! Have a great day and stay safe! - Leah

• S

  Sherry Marshall

  1.0

  This Colonial Heights branch is the most inconvenient bank I have ever dealt with. One day it's open and the next closed. NO WARNING. How do people bank like this? It's very frustrating to waste your time to go there, only to find a note on the door to make an appointment.....what? The Iron Bridge branch is run much more business like, and it's ALWAYS open when it should be. VERY FRUSTRATING.

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  Response from the owner

  Hi Sherry! I am sorry to hear of your recent experience with the Colonial Heights branch. I will certainly forward this information to the appropriate group to review and address. Thank you for sharing this information! -Maiya

• C

  Chelsea Fowler

  1.0

  Well the first months car payment was smooth and easy…. Second month not so much! My husband goes in to pay it and is told their machine is down and he’d have to go get cash and then come back. After stating it would end up being late cause we wouldn’t get back in time the employee was no help. It’s very frustrating that we just come to pay the bill at the branch since that’s the easiest way only to have to jump through hoops to get it done. Get the machine fixed! Do better!

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  Response from the owner

  Hello Chelsea! We are sorry to hear about your experience with Atlantic Union Bank and we appreciate you bringing this to our attention. Please reach out to [email protected] so that we may discuss this further and hopefully provide you with some resolution. Thanks! -Maiya

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