Atlantic Union Bank Iron Bridge Rd, Chester, Virginia

Atlantic Union Bank Reviews

2.9 stars based on 17 reviews

Featured Comments:

• L

  Loretta M

  5.0

  Always receive great service here. The gentleman that works the drive thru with the beautiful curly hair is amazing and gives service with a smile. I was helped today, by Jodi, the financial services representative and she was most pleasant and efficient.

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  Response from the owner

  Hi Loretta, thank you for sharing your feedback regarding this branch. We appreciate the 5 stars and the shout out for our teammates! We will be sure to share this review with that team and their manager. Have a great day and stay safe! - Leah

• Y

  Yulisa Macias

  1.0

  This bank need to have more stores open on saturday. This bank it the only open bank on saturday in colonial height, chester, and Richmond. Wait time is about a hour. Dont bank on this bank

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  Response from the owner

  Yulisa , Thank you for reaching out and for sharing your concerns around our current banking hours. May I ask which branch location is most convenient to you so I can check on other branches in the area that may have Saturday hours? I would love to hear what type of transactions you are engaging in the most that bring you to the branch as we have several options like mobile check deposit, ATM deposit, etc. that may be useful to you if you are not able to visit a branch during the hours of operation. I would be happy to help explore and explain those options to you! I look forward to hearing back from you, have a great day .-Maiya

• S

  Scott Marshall

  1.0

  Inside was closed and it took almost 30min to get through the line outside.

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  Response from the owner

  Hi Scott ! I am sorry to hear about your less than 5 star experience with our branch and the long wait times. I will forward this information to the appropriate group to research why this branch lobby isn't open. I apologize for the inconvenience this caused you. Thanks-Maiya

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