Bank of America Financial Center E Blithedale Ave, Mill Valley, California

Bank of America Financial Center Reviews

1.8 stars based on 13 reviews

Featured Comments:

• J

  Jonathon Bermea

  5.0

  Wow this bank is absolutley fantastic! With all the insanity because of this pandemic, it is refreshing to have a local bank that knows how to take care of its customers. I usually don't write reviews, but the most recent review has encouraged me to express my gratitude for the amazing professionalism displayed by bank manager Joan. If that review is referring to the incident that took place Thursday afternoon, then these reviewers are beyond normal care. Whilst waiting patiently in line to be helped, a pair of individuals aggressively approached the entrance walking right through all of us waiting. This prompted the security guard to become very alert and on edge, and in turn made myself and the other people waiting in line extremely nervous. They then walked past the guard and right to the corner office area. There was already a manager in her office helping her client, who mind you was with a small child. These people tried to force the glass door open yelling at the manager demanding that they see her. I was shaking watching them scream across the bank. After the manager closed her office door to protect herself and clients, the guard was called. They then walked to another banker and began threatening her. I don't know what was exactly said, but before the security guard called the police I was very scared. This is NOT how you behave in a bank! Calm down and let the good people do their job! After they were escorted from the premesis the entire bank lobby could finally breathe. I can't even believe how Joan and the other staff kept their composure. Thank you BOA for having staff that looks out for the safety of its personell and customers! I've been a customer for 10 years, this was the cleanest and friendliest bank I have been to in a long time. You've still got good people BOA keep it up! 👍

• M

  Michele Pfeifer

  1.0

  They always have new tellers and take forever. When you go there expect to waste a hour

• J

  Justinian Hobor

  1.0

  Truly an awful bank. There's no point in making a reservation because they don't keep them anyways. The manager takes pride in being unhelpful and should be fired. Go to Wells Fargo or anywhere else!

More reviews (10)