Bank of America (with Drive-thru ATM) Cir Dr, Cicero, New York

Bank of America (with Drive-thru ATM) Reviews

2.4 stars based on 13 reviews

Featured Comments:

• J

  Joseph Paone

  5.0

  It's quick be and allows you to choose either 50's or 20's for large withdrawals I No deposit slip necessary. Just slide your check in for deposit. A real slick ATM

• E

  Ed DiDomenico

  1.0

  LOL generic response for everyone. banking apps don't give cash back. You are all apologizing yourselves out of employment. EVERY MONTH! I came here at 11am. They open at 12noon today. Back at 1215pm, 8 employees, 10 customers waiting in line and ONE TELLER. 2 employees came by multiple times to see if anyone didn't need cash back. Also stated that none of the 7 other MANAGERS were trained as tellers. Every month. Please train the big shots how to take our money. Thank you.

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  Response from the owner

  Hi, Ed. We are sorry that we did not meet your expectations and know that your time is valuable. We appreciate you coming in and depending the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica . ^izzy

• E

  Elliot Jennings

  1.0

  ATM's are scamming you. Both drive up ATMs have eaten my money and canceled transactions without account credit or receipt, multiple times. Funnily enough, this happens even with ten or so bills. Anything larger than a single seems to make it just fine, but singles shoot back out and the machine cancels the deposit. Then it freezes for several minutes before spitting out the debit card. Another error is similar, but the machine gives you a guess of how much money you deposited, and will not even return the cash. At least with this error you get a receipt and that guess amount gets credited to you. Of course the bank keeps the money eaten up, and gives you a smiling apology while telling you there's just nothing they can do; call the number on the back of your debit card. Genius little "bank error" when you think about it. I've fallen for it four times.

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  Response from the owner

  We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^jan

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