Bank of America (with Drive-thru ATM) W Main St, Lake Zurich, Illinois

Bank of America (with Drive-thru ATM) Reviews

2.9 stars based on 17 reviews

Featured Comments:

• C

  CC Christensen

  5.0

  Bank of America is always helpful. Their staff is always professional, thorough, covid safe, and friendly. I love how quick they are and how they pay close attention to detail and security to your account and bank securities. If you ever have concerns on your account, they never hesitate to help you also. The time it takes to get in and out is always fast too and if it's ever busy, they always have a helper walk thru any line that may form to help out the customers to prepare for when they get to the window.

• M

  Meet Master (Meetmaster)

  1.0

  Worst customer service. Not only Under staff but not qualified staff. We have been platinum status with Bank of America for 30 years + and we could not get simple service in person such as Canadian dollars converted because teller didn’t know how to. This happened twice in same location. Definitely considering to transfer our funds to other local bank.

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  Response from the owner

  Hello, it's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jahel

• I

  Issa Ashwash

  1.0

  The ATM is out of service more often than not.

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  Response from the owner

  Thanks for taking the time to tell us about your experience. Please reach out to a member of our Social Media Client Care team on Facebook page https://www.facebook.com/BankofAmerica or on Twitter https://twitter.com/BofA_Help. Look for the blue verified checkmark before communicating.

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