Bank of America (with Drive-thru ATM) Ohio St, Lawrence, Kansas

Bank of America (with Drive-thru ATM) Reviews

2.6 stars based on 71 reviews

Featured Comments:

• C

  Colton Simon

  5.0

  I always get friendly service here even when theyre packed. I come from topeka and dont mind the drive but i always hear someone yelling at the workers about the topeka closing and they still maintain a great attitude given it wasnt their fault. Keep up the great work guys!

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  Response from the owner

  Hi, Colton. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^Joseph

• L

  Lela Hautau

  1.0

  Do not bank with them. Once you open an account with Bank of America, they will close your account after a certain amount of time without even telling you. I recently created an account online and had already updated my direct deposit with my new account and routing information and then couldn’t access my funds a week later because my account closed without my knowledge. This was a horrible experience and would not recommend them to anyone. This location didn’t have enough representatives to even try and help me in the moment, so I decided not to waste my time and will not be going back. Now, I have to wait a whole week for a paper check in the mail and can’t access my funds until then. Please save your time and go somewhere else. Very disappointment with the service and system at Bank of America.

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  Response from the owner

  Hi Lela. We appreciate that you took the time to tell us this, even though you were disappointed with our service. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Look for the blue verified checkmark before communicating with a #BOA profile. Thank you. ^susan

• J

  Joan Conge

  1.0

  Horrible branch. The only walk in one in Lawrence. Same teller twice messed up my checking account balance. I wanted to speak to a Mgr. They are never around 3rd time I went in to discuss my account. They put tellers in managers office so you think it's a manager. Been long time customer. Got disgusted after 30 mins when the idiot said. So you want me to close your account. No! Went in next day with letter for a manager just to drop it off and leave. Woman Mgr comes out of back somewhere. Wouldn't listen to me. Then called police in me! Dirty witch!

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  Response from the owner

  Hi Joan, we know your time is valuable and are very disappointed to hear this. We'll certainly be sharing your feedback with our leadership team. If you have any questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

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