Bank of America (with Drive-thru ATM) Butte House Rd, Yuba City, California

Bank of America (with Drive-thru ATM) Reviews

2.0 stars based on 33 reviews

Featured Comments:

• B

  Bo Meng

  5.0

  Doralba Hernandez is amazing. She is professional, polite and thoughtful. I really appreciate her service today.

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  Response from the owner

  Hi, Bo. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^jahel

• J

  J Florida bound

  5.0

  Many atms outside with 1 inside the bank. Appointments make visits inside the bank easier. Employees are friendly and knowledgeable.

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  Response from the owner

  Hello. Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience. ^jazmin

• F

  F J

  3.0

  I have purchased Cashier's Checks from B of A before, though it has been a few years, but this was the first time I have been asked the business address of the payee. Though the teller was not unfriendly she was not exactly the happiest I have encountered. One I don't carry my banks ATM card on me so I showed her my I.D., then she said she would look up the business address on her system, it seems like she found it because there were no more questions about the payee address again. Afterwards I told her the amount and then she proceeded to ask the payees name again, which I thought she had written down or which the name was still on her computer screen from looking it up. To me it was just a long process compared to Chase bank. There they do not ask for the payee address, it is a very efficient process and one is in and out very quickly. The only reason I came here today to do my business was because I was in this part of town, but if these are the actions it takes to get a transaction done I'll drive further down the road rather go through that again.

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  Response from the owner

  Hi. We appreciate that you took the time to tell us this, even though we're disappointed to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica .^alex

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