Bank of America (with Drive-thru services) Samoset St, Plymouth, Massachusetts

Bank of America (with Drive-thru services) Reviews

2.3 stars based on 22 reviews

Featured Comments:

• P

  Parish D

  4.0

  Everyone in the bank is extremely friendly and courteous, my only gripe is there usually are long lines but I think that’s due to COVID

• M

  Mr Fluker

  1.0

  Absolute worst bank experience ever. There’s always a line and never more than 1 teller. Theyactual close the drive up window because they don’t have enough staff. Someone from management needs to speak up for more man power.

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  Response from the owner

  Hi, Dwayne. We are sorry that we did not meet your expectations and know that your time is valuable. We appreciate you coming in and you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• T

  Tiff

  1.0

  This was my first time at this Bank of America but I have been with Bank of America for over 15yrs. I travel all over the USA due to my job and have visited many Bank of America branches and this is the most horrible experience with Bank of America I have experience in my 15yrs with this corporation. I waited in line for an hour just to deposit some checks. It was only one teller on a Friday and the line was sooooo long that it didn’t make sense. She had a long conversation with every Spanish person that was in line. The drive-thru got no attention and they waited so long that they drove off and came into the inside. The other works were just walking around looking and tried to offer no help at all. If this was my primary bank I would take all my money out and go else where. Bank of America either need to shut this place down or get new employees because they are going to lose a lot of business. Everybody in line was shaking their head and talking to each other saying “THIS DONT MAKE NO SENSE”

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  Response from the owner

  We appreciate you coming in and for being a long time customer. You may be able to save time by using an ATM or by using our online banking or mobile app. Signing up for the mobile app is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/

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