Bank of America (with Drive-thru services) Tamiami Trl, Port Charlotte, Florida

Bank of America (with Drive-thru services) Reviews

2.1 stars based on 41 reviews

Featured Comments:

• L

  Lisa Leistman

  5.0

  Very nice..and fast service today..thank you

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  Response from the owner

  Hi, Lisa. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^Joseph

• J

  John Surkan

  1.0

  Recently I have had more than one horrible experience with the staff at this branch and equally poor service with thier credit card department. They are a bunch of disrepectfull people. the credit Card people send you to the bank and the bank sends you back after wasting 2 hours of my time talking to the credit card idiots on the speaker phone without solving anything and them sent me back online without solving anything. The Online people send me a form letter which solved nothing. I answered it and they do not accept email responses, I called them and they told me to go back to the Branch . After waiting a long time to talk to the rep I spoke to before I asked the to talke the letter frome me and sign for it. The door staff refused and said if they took it they would mail it back to me. It was my credit cards and I wanted to cancell them . So I threw the envelope and them Yelled go to hell and left. I tried to call the previous repa I spoke to and they werre not accepteing phone calls after 9am. Tane your money out of this pce and canel your credit cards. there is lots more I could say. John Surkan

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  Response from the owner

  Hi John. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jazmin

• R

  Rick Griffiths (Rickrude71)

  5.0

  My father, when he was alive, did his banking there so it's alright with me.

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  Response from the owner

  Hello Rick. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^tasha

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