Bank of America (with Drive-thru services) Peach Orchard Rd, Augusta, Georgia

Bank of America (with Drive-thru services) Reviews

2.3 stars based on 37 reviews

Featured Comments:

• A

  Anna-Lori Kitchens

  5.0

  My experience is very small, considering that I bank in SC and just had to go to this location to ask for printouts of my account's last 3 months for a car dealership...It was a busy day, but because my request was a very wick and simple one...Michele, impressed me, by not insisting that I sit for an hour waiting. She worked my request through quickly between customers that needed "sit down" time. She handled everyone well and smoithly adjusted to help me out when she could have refused. I appreciated that she went above and beyond, without withholding service to any others.

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  Response from the owner

  Hi, Anna-Lori. Thanks for letting us know how helpful Michele was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^Joseph

• M

  Magan Munoz

  3.0

  Says they are open online Saturday till 1 then here I am and they are closed

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  Response from the owner

  We are doing our best to remain open to serve our clients while implementing changes within our financial centers to follow CDC and government guidelines. As such, some locations may be either temporarily closed or operating at adjusted hours. If you’d like to visit an alternative financial center, please click the following link for the most up-to-date info on our centers: http://go.bofa.com/Locator. Also, when new information is available regarding openings and hours, the website will be updated.

• e

  eanorton72

  1.0

  How is it possible for a bank to be constantly closed you ask? Well Covid. So what does the manager do? Make people come inside and close the drive thru. It’s not the banks fault it’s poor management. Other branches don’t have these issue. I rate this a negative 5 stars

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  Response from the owner

  Hi, we know your time is valuable and appreciate your feedback. We are doing our best to remain open to serve our clients while implementing changes within our financial centers to follow CDC and government guidelines. As such, some locations may be either temporarily closed or operating at adjusted hours. If you’d like to visit an alternative financial center, please click the following link for the most up-to-date info on our centers http://go.bofa.com/Locator. Also, when new information is available regarding openings and hours, the website will be updated. If you need additional help with your account, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

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