BMO Harris Bank Busse Hwy, Park Ridge, Illinois

BMO Harris Bank Reviews

3.0 stars based on 13 reviews

Featured Comments:

• M

  Melissa Flowers

  5.0

  I've had such a wonderful experience here. I've worked with Gabby, a relationship banker, at the Park Ridge location twice and both times she has been fantastic. She is thorough, helpful and follows up. Each time she's helped me resolve what I came in for/called for quickly and efficiently.

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  Response from the owner

  Hi Melissa, we really appreciate you taking the time to leave your review, and we are happy to hear that you had a great experience! We will share your feedback with Gabby and her manager. Thank you, BMO Digital Care Team

• d

  don czyzyzk

  1.0

  All 6 tellers are sitting at the window doing nothing and they come to the speaker to tell me they don’t open till 9 now. How stupied that BMO changed there hours from 8:30 to 9:00 but yet all the staff just sit there doing nothing!

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  Response from the owner

  Thanks for reaching out to us, Don. We thank you for your feedback. We are aware that our customers may face different time constraints, and are working to ensure that our branch hours of operation are set at a reasonable time frame to serve all customers accordingly. Thank you, BMO Digital Care Team

• l

  lukasz lasota

  1.0

  Fraud! And Be careful before you do business here. I would very wary of the 5 Star Reviews, because I'm guessing these are paid reviews. First of all this branch is way understaffed and the customer service is lousy, it's like a 3rd world country service, not like service that I am used to getting at some of the other bigger banks. Wanted to close an account, and was told to pay $86.41 to close it. So I had my mom come in and pay that amount. The other Retail Relationship Banker charged my mom $126.60 and still wouldn't want to close. As the Bankers know that I am out of town and am unable to come to the branch myself. I would advise if you consider this branch, be very careful of not making the same mistake as me. I would never do business here again!

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  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Lukasz. We’re truly sorry to learn about your experience and would like to learn more so that we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name, phone number, and a brief description of your experience, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. — BMO Digital Care Team

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