BMO Harris Bank N 76th St, Milwaukee, Wisconsin

BMO Harris Bank Reviews

2.7 stars based on 9 reviews

Featured Comments:

• M

  Mark Ellefson

  5.0

  Great customer service. In the past this branch was not always the best but since 2019 it has become a great place to bank. All Tellers and Bankers are very friendly and helpful.

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  Response from the owner

  We are pleased to hear that you had a great experience, Mark! Thanks for taking the time to share your experience and for being a part of the BMO community. We will be sure to share your feedback with our team. Thank you, BMO Digital Care Team

• D

  Debra B

  3.0

  I really like this Bank, but the Personal Bankers are NOT very helpful

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  Response from the owner

  Hi Debra, thank you for providing us with your rating. If you have any additional feedback you can share to help us improve our customer experience, please email us at [email protected]. We look forward to hearing from you! Thank you, BMO Digital Care Team

• M

  Mark Hardy

  3.0

  The tellers at the drive-thru have always been fast, friendly, and professional. However... My name is Karen™, and I want to speak to the management. The condition of the pavement at the drive-through is disgraceful. Frankly, I find it insulting to the residents of the neighborhood, as if they don't deserve to have nice things. In addition, this branch has done a poor job of communicating its new procedures and hours during COVID-19. (Granted, I don't know whether this is typical of what's going on at the other branches.) If you call the branch, you'll get a recorded message giving the pre-COVID drive-thru hours. The pre-COVID hours are etched on the glass at the drive-thru; how hard would it be to cover them up with a piece of paper, perhaps affixed with a piece of tape? For that matter, the COVID-19 hours could even be written on the paper! Yes, I'm aware that there's already a piece of paper explaining that the drive-thru now closes at 4:00 p.m., but that crucial nugget of information is buried in a lot of fine print ("Your safety is important to us," yadda yadda yadda).

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  Response from the owner

  Hi, Mark. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

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