Central Bank Ne 291 Hwy, Lee's Summit, Missouri

Central Bank Reviews

4.1 stars based on 40 reviews

Featured Comments:

• K

  Kayla Jeffrey

  5.0

  Great staff! They are always friendly and always ready to help!

  ---

  Response from the owner

  Kayla, thank you so much for taking the time to leave us this review! We are so glad to hear our team is providing you with a legendary experience. :)

• E

  Emma Looper

  1.0

  Called the bank to request some information, and the lady who answered the phone was very rude. I asked her to point me in the direction of someone I could talk to in regards of shipping my car overseas because my husband is active military. And she asked rudely “how it pertained to us.” Why would I be calling regarding that information if my car wasn’t financed through that bank? Then proceeded to say that “We don’t ship cars, but hold on.” Very rude, seriously considering taking my business elsewhere.

  ---

  Response from the owner

  Emma, we are sorry to hear about this. Someone from our management team would like to learn more about your experience. They will be following up with you shortly.

• K

  Kristin Barton

  1.0

  This is the worst bank I have ever had to come to! We had 1 deposit of $1000 cash, should have taken a couple minutes… we sat in line for 20 min then once it was our turn, we waited an additional 30. This is 50 min to get one cash deposit done! People in drive thru we’re getting out of their cars talking to each other trying to figure out what the hell was going on! Horrible bank, avoid at all costs.

  ---

  Response from the owner

  Kristin, we are so sorry to hear about your wait time today and understand your frustration. It is always our desire to deliver a legendary customer experience. A member of our senior leadership team will be reaching out to you. Thanks for bringing this to our attention.

More reviews (37)