First Mid Bank & Trust Mt. Vernon S 34th St, Vernon, Illinois

First Mid Bank & Trust Mt. Vernon Reviews

4.2 stars based on 8 reviews

Featured Comments:

• c

  coal hog

  5.0

  Very awesome people. Always ready to help and answer questions.

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  Response from the owner

  Thank you for the 5-Star Review! We appreciate your kind words, and we have passed your message along to our management team.

• e

  emily smith

  1.0

  I’ve been with this bank for a little over two years now but just moved to this location. I often work 60 hour weeks and in between shifts have many Dr. appointments so I’m often in work clothes or comfy clothes. I also very much prefer the drive thru because it is much quicker and easier for me. For them to refuse service to me at the window and me come in side. Only to hear them talking very loudly about me while I can clearly hear them is unbelievably disrespectful. Thank you to the very nice teller who was taking care of me inside who politely and quietly told the two ladies that I could hear them. This issue has happened at least three separate times at this point and it really needs to be addressed. I will be taking my banking needs elsewhere.

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  Response from the owner

  Emily, we are very sorry for the experience you had. We are glad you were able to speak with our Market Manager, and we sincerely hope your experience improves moving forward.

• T

  Tiffany Bryan

  5.0

  I’ve been banking here for over 2 years now. Very friendly staff. I look forward to my visits each week.

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  Response from the owner

  Tiffany, thank you for the 5-Star positive review! We appreciate your kind words and we also look forward to your visits!

More reviews (5)