Fort Worth Community Credit Union S Bowen Rd, Arlington, Texas

Fort Worth Community Credit Union Reviews

3.7 stars based on 12 reviews

Featured Comments:

• R

  Robbie Baker

  5.0

  We have been banking here for at least the last 12-13 years. We have always had great service. Friendly. Helpful.

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  Response from the owner

  Hi Robbie, thank you for your feedback. So glad you enjoy our services! We appreciate your long-standing membership and look forward to continuing doing business with you.

• B

  Brittany Burke

  1.0

  The longer I walk away from the call I had earlier today the more upset I continue to be. My conversation with VP/Mr. Ray Bush today left me unsettled. Tired for women like me, who already deal with the "talk over" in their day to day work lives... But today left me cold. I'm not a person who throws this accusation around lightly. It takes a lot to unsettle me in a man's world. But let's be honest, had I been a man...I would have been able to get a word in. I was constantly talked over. Left often to grasp trying to talk. It was both rude and hurtful. Frankly, at least in my conversation with Kim, I felt equals -- Until she told me "Let me ask you this, do you work for a financial institution?" -- I can at least deal with that to some extent. She let me talk, however frustrating the outcome might have been (or if I felt I was lied to at times). Listen to my taped convo with Ray Bush please, I do know it's recorded. Please listen to it. Hear the number of times I try to talk but am dismissed by him. Hear the number of times I try to get a word in but am repeatedly hushed by him. It's not okay what happened to me on that call. I may be just “one” young woman — not someone who banks with you steadily, nor throws lots of money to your institution — but the mentality that was used today will be used again on someone else eventually. Had I at least been treated fairly on the playing field...I could have walked away. Annoyed that it wasn't the outcome I wanted at the time, but I could have walked away with the information I requested from Mr. Bush and taking my next steps. However, Ray Bush left my stomach in knots after that conversation, something I am not often accustomed to.

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  Response from the owner

  Hi Brittany, we apologize for the inconvenience you experienced. We want to assure you that this does not in any way represent the Credit Union. Our values are rooted in the fairness, inclusivity, and diverse foundation of the communities we serve. If you need any further assistance, please call our Member Information Center at (817)-835-5000.

• m

  meh

  5.0

  The staff here is friendly and fast

More reviews (9)