KeyBank Elmwood Ave, Buffalo, New York

KeyBank Reviews

3.1 stars based on 4 reviews

Featured Comments:

• S

  Syda Ahmed

  1.0

  The fat young guy on the desk really disrespectful because I withdraw money from the bank and he throw the money through the window. When I asked him why would you do that he was like this is how I do.

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  Response from the owner

  Syda, I’m sorry you had this experience. If you have additional comments, please email us at [email protected] including your full account name with a contact phone number and zip code. Thank you. ^JL

• R

  Ralph Dailey

  1.0

  One of the most incredibly frustrating experiences I've had in a long time trying to reach someone. These bozos put a sticker on my house to call them on a number that is no longer. I then called the number on the recording to find a call center overseas somewhere, probably the Philippines from the sounds of it. Those people kept asking me for an account, my name and my phone to which I kept telling them that I don't have any business with Key bank. I asked for a real estate department but they kept giving me different 866 numbers that just kept coming back to someone struggling with English. Finally I got a hold of someone domestic who spoke english and was the preservation company they sent out. They were surprised that Key had not updated their records when I bought the property. Just another GIANT bank trying to fool us into believing they are local and care. PppALease

• K

  Kelly Hall

  1.0

  Worse bank in the area. Regardless of what time you go at there is always a line when there are multiple tellers not doing a thing.

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  Response from the owner

  Thank you for your feedback Kelly, I will forward this information to the appropriate area.    If you have any additional information you can email us at   [email protected] KeyBank Customer Care

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