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- loanDepot St, Market, Philadelphia
- Phone:
- +1 215-238-5680
- Website:
- https://www.loandepot.com/branches/philadelphia-pa
- Address:
- 1515 Market St #1530, Philadelphia, PA 19102, United States
- Hours:
- Tuesday9AM–5PMCLOSE
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loanDepot Reviews
4.2 stars based on 29 reviews
Featured Comments:
N
Natalie Barrett
5.0
Ian was excellent, courteous and professional. He really helped us throughout this process and explain everything very well. We are very happy with our experience with Ian.
G
Garth Ehrlich
1.0
Easily the worst mortgage experience of my life from application to servicing. I have had or refinanced probably 20+ mortgages over the past 40 years. I have never been confronted with such incompetence. The application process which I was told was take three weeks max - took more than three months - at least five times I had to resend materials, I'd already sent as they lost them as the loan application was moved from one person to another. Then at closing - the notary shows up with an upcharge of $11,000+ - I sent them away and it took another week to get rid of that. Then we get the servicing of my loan. When I tried to make my first payment I couldn't because they had changed the loan number without telling me. After getting that straightened out - then they changed the payment website without telling me. I then tried to set up payments from my bank (which is very good) and they kept sending them back!!! So I have had to make every payment on their website. Today I tried to make my payment - the URL no longer exists. I tried for two hours to access my account - I would alternately get 'your login info is incorrect' so I went through the procedure of setting up a new password and then the new password wouldn't work. I tried calling - they don't have anyone available, I tried the chat - it was an idiot computer that was worthless. So after trying to pay my bill for many hours this PM - I could not!
A
Adam Pecorari
5.0
Kevin Luchko and LoanDepot did a great job and made our home purchase as easy as possible. We would gladly recommend Kevin and can’t wait to work with him on our next purchase.
Response from the owner
Hi Adam Pecorari! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
More reviews (26)
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Estimated Payment
$ null
- Total Principal Paid:$ 1,000.00
- Finance charge:$ 255.62
- APR: 311.00 %
Payment Breakdown
Map & Direction
Directions- Tuesday :9AM–5PM
- Wednesday :9AM–5PM
- Thursday :9AM–5PM
- Friday :9AM–5PM
- Saturday :Closed
- Sunday :Closed
- Monday :9AM–5PM
Nearby loanDepot Stores
- loanDepot13.2 milles away620 W Germantown Pike #180, Plymouth Meeting, PA+1 610-467-8370
- loanDepot13.8 milles away175 Strafford Ave #206, Wayne, PA+1 610-687-4500
- loanDepot14.5 milles away300 Welsh Rd, Building #1, Suite #100, Horsham, PA 19044+1 267-337-2384
- loanDepot14.5 milles away300 Welsh Road Building One Suite 100 Suite 100, Horsham, PA+1 215-444-7860
FAQs
1. How Can I Get In Touch With loanDepot?
You Can Call +1 215-238-5680. You can submit contact form for further negotiation.3. How to Get a Loan at loanDepot?
You can apply on their website whenever you want to take loans.5. What if I Can't Repay My Loan On Time?
You need to get in touch with your lender for negotiation in advance if you can't pay back the money.
2. Where Can I Find out loanDepot?
1515 Market St #1530, Philadelphia, PA 19102, United States can be the address of loanDepot. You can find more nearby loan stores in Pennsylvania here.4. Does loanDepot Work as an Agency or a Lender?
loanDepot is a Mortgage lender that may accept all kinds of loans. Besides, you can try WeLoans that will help you find the best lenders as you like.6. Does loanDepot Accept People with Bad Credit?
Sure, please contact them for more details before you move forward.