People's United Bank Boylston St, Boston, Massachusetts

People's United Bank Reviews

3.6 stars based on 10 reviews

Featured Comments:

• D

  Devone Suber

  5.0

  Well I've been using people's United Bank for 3 years. The Copley branch with the employees have been very reliable.

• H

  H H

  1.0

  The absolute worst bank I have ever dealt with. They are now a part of M&T. They promised a $300 bonus. I went into the branch at the Prudential center. Spoke with Iris and the manager. They verified everything and helped me open the account. When I fulfilled all the requirements I sent a message to customer service confirming that I have fulfilled all the requirements. They said yes and confirmed I will receive the bonus after May 20th. When I did not see the bonus in the week after May 20th I wrote to them. This time they replied. Sorry you do not qualify and made up some arbitrary reason. This bank is an absolute scam. NEVER bank with such an unscrupulous financial institution.

• P

  Panos G

  5.0

  I am ONLY reviewing the PRU branch (& giving the PRU branch 5 STARS) and NOT The telephone customer service dial-in center, as stated in other reviews, ( i think things gutta change there for customer retention). My wife and I and our daughter (now almost 24 opened her account when she was just 16) have been banking here since they opened at the PRU, many moons ago.. They have always treated me EXCELLENT and they KNOW my name, my wife's name AND our daughter personally. They have the feel of a credit union or a small town bank, which we agree with. I try NOT to do business with the BIG banks for this reason and stay with the smaller regional banks close to home. Year after year I have stayed a delighted customer with this branch and its crew, which does change personnel from time to time but now eher enear as rapidly as any of the BIG banks. I would never have gotten the attention to detail, the supreme individualized customer service experiences nor the contentment of having had issues resolved numeroud times over the years at a big brand bank, no way!.. ALSO, an added HUGE perk, i can go to ANY ATM, if that other ATM belonging to ANY other bank anywhere in the country charges a service fee, People's actually reimburses me that other bank's fee, so i never end up paying any ATM fees watsover, even when i havfta use other banks' ATM machines and get charged that fee initially!

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