PNC Bank S 4th St, Danville, Kentucky

PNC Bank Reviews

3.0 stars based on 9 reviews

Featured Comments:

• R

  Rhyana Welch

  5.0

  I have done business and personal banking with this branch for the last year and a half and I would recommend this branch to anyone that lives in the area. The staff here are incredible and so kind and I always felt valued.

• B

  Brittany Cosby

  1.0

  They really should figure out what they’re doing. Like instead of saying “yes 200$ will be put on you're card today” they should say “we don’t care when you get you’re money. But it’s most likely not today or tomorrow”

• C

  Cresencia Memoracion

  1.0

  I called multiple times over a 10 minute period around 2pm. Never got to speak to a branch representative as the first call sent me to voicemail after waiting in silence for 4 mins. I continued to call to try to speak to a rep but after the first call it sent me to voicemail after a minute and a half, again after 2 minutes and again after 45 seconds. With Covid still affecting the world, I would have rather spoke to a rep than go in to ask a question that would only take 1 minute to answer. I would not leave a voice message as I am currently at work and can’t answer calls and with how many times I was sent to voicemail after various different waiting times, I don’t have confidence that I would receive a call back. The reps are usually nice when I have to stop in but answering calls is a part of the experience PNC tries to provide to its clients and it’s a part of good customer service in general

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