Prosperity Bank W Wall St, Midland, Texas

Prosperity Bank Reviews

2.1 stars based on 5 reviews

Featured Comments:

• T

  Tara Priest

  5.0

  Great service at this bank!! The younger girl with brown hair (I’m sorry I’m not sure of her name) was so polite and helpful!!! Great employees at this location.

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  Response from the owner

  Hi Tara, Thank you for the 5 stars and sharing your feedback! At Prosperity Bank, we take pride in our associates and the customer service they provide. Thank you for visiting us and we hope to see you again soon!

• C

  Chad Oneal

  2.0

  Contacted this branch on Wall Street wanting some information on a IRA account was put on hold the first time for over 10 minutes and then got hung up on call back a second time and got put on hold again After 10 more minutes nobody answered I gave up

• A

  Alpha Precast Concrete

  1.0

  I didn't want to be ugly and give these people a bad review because I thought that maybe my issue was just an isolated case but after reading the other reviews I decided to let people know how lazy and how little concern they have for the customers. They take forever to answer the phone and even after you leave a message no one ever calls you back.

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  Response from the owner

  Hello, Thank you for sharing your feedback. We apologize for your negative experience and hope that you give us another chance to provide you with exceptional customer service.

More reviews (2)