Regions Bank S Germantown Rd, Germantown, Tennessee

Regions Bank Reviews

4.0 stars based on 10 reviews

Featured Comments:

• L

  Leroy Jones Sr

  5.0

  Thanks again and Great Service Leroy notary at large

• M

  Misty Rodriguez

  1.0

  You need a notary? Yeah…. Better have an account otherwise they won’t help. Loranda was an absolutely horrible representative of this company. I called to see if there was a notary at that location. I was told yes… I get there. I asked her how she was. She ignored me. She asked me if I had an account with the bank. I do no. Then she told me with her snappy lips… can’t use a notary unless you have a bank account here. I said uh what? She said yep. You don’t have an account. I can’t help you. Maybe company policy but probably should come at it in a different way. Or even say oh hey since you’re here would you like to make an account. I would have said no but that is besides the point. Went on the other side of the parking lot to pinnacle and had that document signed for free with a couple good laughs with the Notary. The lady at Pinnacle is the only reason why I think a one star would even be worth it. Girl bye.

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  Response from the owner

  Hello. Your review and experience are very important to us! We’re so sorry for the lack of customer service you received during your visit, this certainly isn’t the type of treatment we want you to expect from us. If we can better serve you in the future, please email us at [email protected] to share more. Our team will be delighted to engage to your questions and requests as soon as we can. - Hector

• A

  Abigail Ramirez

  2.0

  This place needs to double check who they are hiring. My father went to cash his check and they were stealing $100 from him. He noticed the lady had a strange reaction when she handed him back his envelope. He rolled his window down and made sure the camera watched as he counted his money. When he told the lady that he was $100 short she didnt even react she went somewhere like if she knew exactly where it was or didnt even bother recounting or saying im sorry. She then gave him the right amount back. Thats shady. So if you are Hispanic and go there make sure you count your money before leaving.

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