TCF Bank E Lincoln Hwy, New Lenox, Illinois

TCF Bank Reviews

2.7 stars based on 10 reviews

Featured Comments:

• R

  Ryan Aguirre

  5.0

  AVA was amazing with helping me, she took time to listen. Most importantly She had a solution for my problem. Thanks!

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  Response from the owner

  Thank you for your feedback, Ryan! We are happy to hear you are enjoying your local TCF branch and staff! We hope to see you back soon.

• J

  Joe Bakr

  1.0

  It's a shame that you have to call the 800 number to speak to someone in your town branch! Then to top it off the person on the other end of the 800 number sounds like she's 7!!

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  Response from the owner

  Hello Joe, we are sorry to hear about your poor experience with customer service and reaching your town branch. While we are here to assist customers on behalf of the branch locations, you may certainly request their contact information during your next visit.

• F

  First Name Last Name

  1.0

  I lost my card two weeks i live an hour away. I've tried to call this bank every day for two weeks after work. Im left on hold. They do not answer their phones. Im talking about two hours the most in which I I waited. And I did this every day. Now on my only day off, I have to waste my gas and money to go to them. Because they don't know how to pick up a phone. Very unprofessional. I could understand a few times. But everyday for two weeks. No. I have to close my bank account now. I cant be dealing with a bank that does not care to stay in touch when u need

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