Truist Cobb Galleria Pkwy, Atlanta, Georgia

Truist Reviews

2.9 stars based on 15 reviews

Featured Comments:

• M

  Matthew Myers

  5.0

  The recently merged SunTrust in BB&T now Truist, has had some tough challenges, but it's starting to come together. A little bit of patience and a good team at this branch on Cobb Galleria Parkway.

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  Obin Olson

  1.0

  Has become a majorly threatening org. I deal on multi million dollar deals. They neglected to transfer an auto pay issue from bbt to truist. This totally destroyed my partners credit score fully threatening a 20 million dollar merger we where dealing with . What’s worse they refused to do anything. Not returning emails on multiple requests etc. we finally ended up hiring a law firm to go after the office of the president of the entire truist org to get them to do anything, meanwhile this was going on they also refused to remove a past due after it was paid in full for months for myself also destroying my credit score and directly threatening another 11 million dollar deal we are working on. Be warned. Dangerous and toxic org out of control with zero respect for customers even at the multi million dollar level. We came close to filing an 15 million dollar direct damages suit plus ancillary damages on them in the millions had they succeeded to foil our deals. Just letting folks know. This was a major threat to our org. If you run a decently sized org as well. You have been clearly warned. Hope this helps someone.

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  gwen love

  1.0

  Ive seen the negative comments here and I understand greatly. If they have great reviews then its from their friends not customers. The tellers are rude at this location especially Melanie. They told an employee from a restaurant that they dont have no 1s or 5s or never have coin change. A bank with no small bills?? Its no such thing as being overworked and understaffed when most time they are sitting down. Ive never seen this location busy its no need to be rude and unprofessional.

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