U.S. Bank Branch E St Louis St, Springfield, Missouri

U.S. Bank Branch Reviews

2.6 stars based on 21 reviews

Featured Comments:

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  Nyamtseren Batdolgor

  4.0

  Had a very positive experience when opening a new student account. They showed me everything and were committed to helping me. Only problem was that the tellers are only working until noon and sometimes the bank would be closed on a weekday.

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  Response from the owner

  Hello Nyamtseren, although we understand your experience could of been different, we're truly appreciate the feedback. I assure you our goal is to put our customers first at any given moment. I'd be more than happy to pass this information along to the branch. Until then, take care and have a great day. ^Chris

• B

  Billy Hesik

  1.0

  Worse mortgage experience of my life. My mortgage specialist Lisa and her boss Annette didn’t do a good job of working efficiently on my loan and it took way longer than anticipated. My loan structure also changed 2 days before closing, Because they’re team failed to inform me of there errors. Ended up paying way more that we wanted!!!! I would never recommend them to anyone.

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  Response from the owner

  Hello Billy, thank you for sharing your feedback as we use this information when changes and updates are being considered. If you have any questions about your mortgage account, please reach out to Mortgage Servicing at 800-365-7772. Specialists are available to help you between the hours of 7:00 a.m. - 8:00 p.m. CT, Monday-Friday and 8:00 a.m. - 2:00 p.m. CT, Saturday. All the best, ^Kim

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  Trey Noran

  1.0

  Time to close this location as it is beyond bad. It does not serve the customers and opens when it has the Spirit to open. Never in my 50 years of life have I seen a bank like this. US Bank Corp close this bank and let Springfield place something useful there like a Apartment Building.

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