U.S. Bank Branch E Main St, Scottsville, Kentucky

U.S. Bank Branch Reviews

3.4 stars based on 6 reviews

Featured Comments:

• W

  Willie Bruce

  5.0

  Usually great! Sometimes the lines get long due to actual bank not doing general daily tasks. Appointment only to get in.

• K

  Kelli Tipton-Graham

  2.0

  Very nice people but every time I try to do anything, it takes so long. It has taken me nearly an hour to make a deposit because I arrived expecting to use the ATM, finding it not working, I had to wait 20 min for them to open at 940. now , sitting in line at the drive through.....yep, took me a full hour to make a deposit.

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  Response from the owner

  We're sorry we’ve let you down, Kelli. Please know it is never our intention to take up more time than necessary to complete your banking tasks. We appreciate your honest opinion and apologize for the extended wait time. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Larisa

• h

  honeybee7516

  2.0

  This is the third time now that I have attempted using your bank to try to withdraw cash and have not been able too this is the closest bank that I’m able to use being that my bank is in bowling green and every time before these last few times it’s worked I don’t know what is going on but please fix it. Super upsetting and inconvenient!

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  Response from the owner

  I understand why this has been frustrating for you, Jodee. It sounds like you have experienced issues using the ATM at the Scottsville Main branch. I have forwarded your concerns to management so the issue can be addressed internally. We appreciate the time you have taken to share your feedback. ^Kim

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