U.S. Bank Branch Nw 23rd Ave, Portland, Oregon

U.S. Bank Branch Reviews

3.2 stars based on 11 reviews

Featured Comments:

• D

  Daniel Penner Cline

  5.0

  Best banking experience I’ve ever had. Been going here for years and it just gets better. Ask for Mohammad or Marcus. Two great hungry helpful and kind bankers. The manager, Luis, has done a great job at this branch. I always come out having saved money and with a stronger plan moving forward. I started out several years ago with a mountain of debt and over the years they have helped me recover. Can’t recommend them enough. Also been a pleasure. Highly recommend stopping g by whether you bank here or not. Cheers.

• E

  Evelyn

  1.0

  Change your hours to reflect the hours your location is actually open. You're the BANK, nobody feels bad for you, get it together.

• M

  Myra Harrell Fleming

  1.0

  Customer service has left the building!! Took 4 visits to get beneficiaries added to account. They would not edit the distribution percentage. They also would not print a confirmation of transaction! Manager, Melody was dismissive and arrogant. Another customer in at same time with similar concern to include not returning call as stated? Moving my money to another bank! If their hands are tied in the small things, why would I trust in bigger transaction or all of my monies in 4 different accounts? Well, I don't! Long time customer ending now...

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  Response from the owner

  Good morning Myra, thanks for taking the time to leave a review. I apologize that the service you receive and experience at this location weren't good. We'd hate to lose your business over this. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 5742 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather

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