Wells Fargo Bank W Lincoln Hwy, Exton, Pennsylvania

Wells Fargo Bank Reviews

3.3 stars based on 18 reviews

Featured Comments:

• S

  SathyaNarayana C.V

  5.0

  Excellent Service... I just have to mention one Ms Mae, who took additional efforts to my request and got it done before the expected time. Mae even called my cell and confirmed the message about my request....Awesome service..... she is the best....

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  Response from the owner

  I truly appreciate you taking the time to share these kind words with us. It’s wonderful to see that you’ve had such a positive experience with Mae at this location. Thank you for choosing Wells Fargo. -Nick, Wells Fargo HL Social

• b

  bing w

  1.0

  I am trying to open a new checking account today. I stepped into the Uwchlan branch at 11:30. I was told the only person who can help me was out for lunch. I said I can go to other branch nearby if someone is available to help me. He said yes, Smitha at Exton branch is available and you can go there right now. He promised to send an email over to her while I am traveling. I stepped into the Exton branch and talked to Smitha at 11:45. She was available but she had an appointment at 12:30 so she cannot help me. I would need an appointment the next day evening time if I still wanted to get it done. It is just ridiculous! Or I guess these days sitting around doing nothing for 45 minutes is expected for bank employees.

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  Response from the owner

  Thanks so much for your feedback. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• A

  Aparna Ravikrishnan

  1.0

  I called to get information on notary services. I spoke to a lady who seemed least interested in helping out. After a minute or two of unhelpful guidance on how to navigate the website to make an appointment online, I told her that I don’t have a Wells Fargo account, and was only looking to get some documents notarized. She said the bank doesn’t offer services to non-account holders and slammed the phone without letting me ask any follow-up questions.

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  Response from the owner

  Thank you for your detailed review. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

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