Wells Fargo Bank E Mountain St, Kernersville, North Carolina

Wells Fargo Bank Reviews

2.7 stars based on 34 reviews

Featured Comments:

• R

  Robert Horn

  5.0

  Great place to do banking, good service

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  Response from the owner

  We appreciate your feedback, Robert. Thanks for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• d

  daniel Sadler

  1.0

  By far the worst bank ever I'm supposed to have overdraft protection every time I have used it it's worked now we had some trees fall down in a storm and I go to use it I can't customer service says it's up to the banks discretion it's no wonder bigger businesses are leaving wf they simply don't care horrible horrible people

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  Response from the owner

  Thanks so much for your feedback, Daniel. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• A

  Amy Colona

  1.0

  Worst experience ever. Took 4 trips to accomplish what we needed, one took 2 hours and 45 minutes. We were kept waiting 15 minutes past our appointment time. BTW Jonathan if you thought I was yelling at you I apologize, my frustration at watching you slowly peck on your keyboard for 2.5 hours got the better of me. Yes, your customers can hear your conversation from the conference room.

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  Response from the owner

  Hi, Amy. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -AJ, Wells Fargo HL Social

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