Wells Fargo Bank Market Blvd, Chanhassen, Minnesota

Wells Fargo Bank Reviews

2.5 stars based on 11 reviews

Featured Comments:

• m

  mike buchholz

  5.0

  After years and years of really bad service at Wells Fargo.. I found Glen at this branch. So helpful so responsive! He is my go to at Wells from now on!

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  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

• Q

  Qiuren Huang

  1.0

  I came in and I could hear that the elderly customer in front of me was withdrawing two $50 bills and was told by the woman that was greeting people at the door to use an ATM outside in the cold to avoid the line, even though she was next (45 degrees outside today). Then I was the approached by this woman asking what I was doing, I said I was depositing a check and she kept bombarding me with questions. I said that my business is private and was told in a rude tone of voice to use my debit card at the ATM for a deposit to avoid the now, non-existent line, because she told the elderly customer ahead of me to use the ATM outside. She did not care that I had a deposit slip from my checkbook already filled and the teller took 5 seconds to deposit my check! Awesome teller! The person greeting customers at the door was not awesome. No privacy or empathy for old people! stop invading peoples' privacy at the door and in line, because the entire bank can hear what you are doing there!

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  Response from the owner

  I’m disappointed to learn about your visit, and I hope you'll allow me to address what happened between you and one of our team members. Please tell me more about your interaction in an email to [email protected]. Be sure to include your full name, phone number, Google username, and address (no account numbers). I apologize for the experience and look forward to discussing it further. -Jessica, Wells Fargo HL Social

• O

  Oxana W

  1.0

  Need to be retrained in customer service. Very arrogant stuff.

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  Response from the owner

  I’d like to learn what makes you say this, Oxana. Please tell me more about your experience in an email to [email protected]. I ask that you mention your review and Google username as well (no account numbers). Thank you. -Shannon, Wells Fargo HL Social

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