Commerce Bank 1st Capitol Dr, St Charles, Missouri

Commerce Bank Reviews

2.5 stars based on 24 reviews

Featured Comments:

• A

  Amy O

  5.0

  Great local branch. Easy no-hassle car loan experience.

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  Response from the owner

  Thank you for your review, Amy!

• T

  Tracy Scowden

  1.0

  Needed change for a hundred dollar bill. Girl says "I need an ID" I say it's a cash to cash transaction, you shouldn't need an ID" . Manager comes on and says "you can't talk to my employees like that". Sorry to bother you, maybe she's your girlfriend and you thought you were helping. Nobody should be treated the way you 2 treated me. Only 2.5 stars for a bank. Most likely bad management. Seriously miss Vivian and Pat, those 2 knew how to take care of this branch. 22 yrs with Commerce and if something isn't done soon. We won't be here for 23. Older reviews below... Horrible wait times in drive thru. Cant go in lobby, so you sit and wait with gas burning away.. --new-- here to deposit 400 in cash, wow, how long I've been waiting for them to count it. Sorry it was so much work.

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  Response from the owner

  Hi Tracy, We are sorry to hear about your experience. If you would like to speak with someone regarding this, you may call us at 855-659-1656. Thank you.

• r

  racelver speedway

  2.0

  It's went downhill here. They take forever they have all kinds of tellers and it still takes 20-25 minutes in the Drive-Thru takes longer inside. Used to be a fantastic crew there about 6 months to a year ago

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  Response from the owner

  We are sorry to hear about your experience. We strive for excellent customer service, and hope to do a better job of meeting your expectations next time. If you would like to speak with someone about your experience, please contact us by calling 855-659-1656 or email us at [email protected]. Thank you.

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