Haselwood Hyundai Auto Center Blvd, Bremerton, Washington

Haselwood Hyundai Reviews

4.1 stars based on 127 reviews

Featured Comments:

• M

  Mark Slouse

  5.0

  Mean't to write this a while ago but figured better late than never. Sales team was friendly and great to work with but Don in finance was the best part of the day. Professional, friendly, and simply made the rest of the car buying process a breeze. Highly recommend Haselwood.

• K

  Ken B

  1.0

  This used to be a great place to have your car serviced. Now not so much. My wife and I have taken several of our cars here for service over the past few years and never experienced a problem until recently. The first issue we had was with my elderly mother in law's 2 year old Ioniq, it wouldnt start one morning so she used her roadside assistance to have the car towed in for service as it is a low miles car still in waranty. Upon arrival an employee immediately came out to the parking lot and started yelling at her demanding that she remove the non operational car because she had not called ahead or made an appointment. I didnt know elderly people needed to schedule when their new car should breakdown. Fortunately the tow truck driver went above and beyond was able to figure out her batteries needed charged. He helped her get her car going , with ZERO help from the employees who just kept telling her she needed to make an appointment and get her car out of there. Our next problem came yesterday when my wife called to schedule an oil change for her Genesis, a vehicle still under the manufacturers warranty we have had serviced at this location numerous times. The service department informed her they would no longer perform ANY work on her car, which IS a Hyundai product, because "they dont have any Genesis techs". Not even a simple oil change. I reached out to several managers to try to get a better understanding of why they are just leaving us out high and dry and have not been able to reach anyone nor received response to my inquiries. Be warned, this place DOES NOT care about customers and are happy to leave you holding the bag. We are now stuck having to take the car 2+ hours away from home to get any service work done.

• b

  b-rad r

  5.0

  I just recently bought a new Veloster n from hasselwood Hyundai and Cynthia was amazing and the finance manager Jordan Carson went above and beyond to get me in this car that I love. Highly recommend hasselwood.

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