KeyBank N Hill Field Rd, Layton, Utah

KeyBank Reviews

2.9 stars based on 20 reviews

Featured Comments:

• B

  Brady Price

  5.0

  This location has always been great to work with. If you can work with Garret in the lobby I highly advise it!! Thank you!

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  Response from the owner

  Hello Brady, Thanks so much for taking the time to let us know about your experiences, it is greatly appreciated and I will be sure to pass this along to our branch partners. ^LH

• D

  David W

  1.0

  They charge over $7.00 to cash their own checks....... Response- you already charged $7 for your own checks. Why would I ever want to open account with you guys. I could only imagine how crazy the fees are. No thank you!!!

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  Response from the owner

  Hello David, we completely understand that check-cashing fees are frustrating. Even in cases where the check written out is by a KeyBank client, we have to charge a small fee to the recipient cashing the check if they do not have an existing relationship with KeyBank. If you do cash KeyBank checks consistently, we’d recommend opening an account with us and establishing a relationship. Take a look at our Smart Checking account that we have available. https://bit.ly/2VSIFzz. If you have any additional questions, please email us at [email protected] and reference Case ##76259. Thank you. ^PR

• D

  Dan Jeppson

  1.0

  Key Bank will NOT close down my checking account--have visited the branch twice, talked to online support MANY times. Each month, they hit me with a $25 service fee for no activity, no funds. Each month, they waive the fee, promise to close the account, and then do not. Close my account!

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  Response from the owner

  Good Morning Dan, thanks for reaching out to us. I'd be happy to take a look into what's happening with this for you. If you please send an email to [email protected] including any additional details, along with your full name and phone #, I'll be in touch on Monday. Also, please include case #74696. Thanks! ^LH

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