KeyBank Harrison Blvd, Ogden, Utah

KeyBank Reviews

2.9 stars based on 8 reviews

Featured Comments:

• C

  Canyon Toone

  5.0

  There was this new old lady working there, I’ve got there ever sence I could have a bank account. I go in there 30 min ago to cash my check from work and the lady has the audacity to say that it looks like I wrote myself a check saying there wasn’t real proof that someone wrote me a check soooo stupidddd, so now it’s been sometime after and I pretty sure they fired that lady and I just wanted to say now that I’ve been treated great and I would recommend KeyBank

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  Response from the owner

  Hi, sorry, you had this experience, so I can get a better understanding of your concerns. Please send additional information including #62251 plus your full account name with a contact phone number and zip code to us at [email protected] Thank, you. ^JL

• t

  teona mcclain

  1.0

  They told me that they couldn't help me with my request. That what I was asking for, was a sercive they didn't provide, when I knew it was... I called a different Key Bank locations and was told that they do in fact offer that service. I went to the other locations and sure enough, they were able to complete my transaction with no problems... Poor customer service and poor attitudes at this location. She was getting frustrated with me because she didn't know how to perform a task that was well within her scope of support.

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  Response from the owner

  Hi Teona - Thank you for taking the time to share your experience with us. We would like to hear more about your experience and how we can earn your 5-stars. Feel free to email us at [email protected] with any additional details or concerns and include case# 72532 in the subject line of the email. Have a good evening. ^DD

• G

  Gabriella Worthen

  1.0

  I take EVERYTHING I just said in my last review a month ago. I was charged over 200 dollars in overdraft fees when my account was positive and now they won’t refund the money back. Which is gonna cause me to get more overdraft fees(which is not my responsibility) and now they expect me to pay for them when my account was not negative. I have my receipt and time stamps to prove it and I was forcefully called a liar!! This bank is a complete joke!!!!!

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  Response from the owner

  Gabriella, I would be happy to forward your concerns for review, by going over your account’s available balance & debits, and credits. Please include #60906 with your full account name, contact phone number, and zip code. Send your response to [email protected] Thank you. ^JL

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