Hancock Whitney Bank N Galloway Ave, Mesquite, Texas

Hancock Whitney Bank Reviews

1.9 stars based on 6 reviews

Featured Comments:

• B

  Bahlahkae

  3.0

  Never been here but the name is funny, Hancock🙈

• B

  Bryan Legarretta

  1.0

  As a new customer I felt the management and overall service was very rude, unclear, and made little effort to make me feel comfortable investing my money into this bank. The manager at this location, did a poor job explaining my options when it came to opening a new account and in my opinion failed to create a positive experience. I will be taking my money elsewhere and would advise you to bank elsewhere if you’re looking for quality service with reassurance that your money and options are in the best hands. Strongly discourage this location due to poor customer service, communication, and effort on behalf of the employees and management.

  ---

  Response from the owner

  We appreciate your candid feedback and assure you it is our goal to provide 5-star service at each interaction. I have passed along your comments to management and they intend to review operations at this location.

• N

  Nallely Aguilar

  1.0

  My experience is from July of 2020 and Hancock Whitney is the worst company I’ve worked for due to their lack of organization, leadership, and ability to help their employees and customers grow. Management especially Maria Richardson, was absolutely terrible because not only was I not given direction, guidance, or support, but I was often ridiculed in front of customers. I strongly discourage future employees looking for employment here due to these reasons as well as limited growth. The environment created here was not healthy and promoting growth. Various banks offer better service and treat people with much more respect, in which I highly recommend taking your business employment elsewhere.

  ---

  Response from the owner

  Thank you for your feedback. We have passed it along to the appropriate parties in the company for further review.

More reviews (3)