Prosperity Bank Spring Green Blvd, Katy, Texas

Prosperity Bank Reviews

3.7 stars based on 3 reviews

Featured Comments:

• t

  tekw0lf

  5.0

  I have used Prosperity Bank for many years and I love the fact that I live near this one. I have not ever had any issues at this branch and they always treat me with respect in which I return. They have a coin machine that makes it easy to deposit funds into my kid's accounts from their piggy banks. Clean, safe and overall a great branch. Thank you!

• j

  jace lewis

  1.0

  Treated me horribly wouldn’t let me access the money I trusted them to hold I will be taking my money elsewhere

  ---

  Response from the owner

  Hi Jace, Thank you for sharing your feedback and we apologize for your negative experience. We are committed to providing exceptional service to our customers and hope you give us another opportunity to do so. Please contact us at our Customer Service line at 1-800-531-1401 so that we can learn more about your experience and assist you.

• D

  Doug Murrell

  2.0

  My own bank won't let me use the restroom because if COVID-19??? You have got to be kidding me! I was in the bank conducting business.

  ---

  Response from the owner

  Hi Doug, Thank you for your feedback and we apologize for your negative experience. The health and safety of our clients and associates is our number one priority, It is for this reason that we have strictly enforced COVID safety measures in all our branches. We hope you give us another opportunity to provide you with exceptional customer service.