U.S. Bank Branch W Charleston Blvd, Las Vegas, Nevada

U.S. Bank Branch Reviews

2.7 stars based on 9 reviews

Featured Comments:

• E

  Evan Gene Schumacher

  5.0

  Just rating 5☆'s for the plain & simple reason that the drive up ATM is able to dispense $5 at a time, which personally I don't ALWAYS want a $20 bill or increments of 20. Sometimes it's nice to have some smaller bills on hand and I recommend the ATM @ this branch highly. As for the bank itself, I'm sorry but i cant say I've ever stepped foot in the door.

• A

  Annalee UglyDuckling

  2.0

  yalll such so much azz. get together.

• A

  Amanda Stanis

  1.0

  I have been working with U.S. Bank's fraud department on a claim that U.S. Bank has had issues resolving. Their internal communication between departments is HORRIBLE. After several days on the phone one of their operators recommended that I meet with a representative at a physical branch to discuss the issue. I met with Shirley at this location and she was nothing but unprofessional, condescending, and dismissive about the issue. She stopped nothing short of calling me a liar. She went as far as to say, "you will not get your money back because this isn't a fraud case." I HAVE ACTUAL CASE NUMBERS from the fraud department about this issue. Judging by how the rest of the case has been handled by U.S. Bank I doubt this review will have any effect. Avoid U.S. Bank and especially this branch.

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  Response from the owner

  Good morning, Amanda. Thank you for sharing your experience. I know how stressful fraud situations are, and can't imagine the added stress not being able to get help is causing. We'd be happy to review the account an situation for you. Please send us an email to [email protected] with your phone number and reference number 3746. We look forward to hearing from you. ^Heather

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