Chase Bank E 14th St, San Leandro, California

Chase Bank Reviews

3.6 stars based on 14 reviews

Featured Comments:

• N

  N Master

  4.0

  This is a really nice Chase branch location in San Leandro right off 14th street in a busy commercial area, the employees are pretty good at dealing with the overcrowded place and I must admit if you come here most of the time it’s definitely going to be a wait until they can serve you.

• C

  Chris White

  1.0

  My managed investments were transferred to Jeff at this branch when I moved to a different state. I have never had to reach out to him until today. I am going to be severing all my ties with Chase due to their lack of dedication to their customers, so I reached out to the number listed in their app as my investment contact for my managed account. The number is answer but another person and I ask to speak with Jeff and it turns into an interrogation almost. Why am I calling him? Where did I get the number? Do I have an account? It was very evident that this advisor does not have any interest in talking with customers he does not have a current business with. I would hate to hear where the interrogation went if I wasn’t a client. I got the information from his gatekeeper and if I had not previously planned on leaving Chase this interaction would have pushed me in that direction.

• B

  Black Girl

  5.0

  I love this Chas Bank. They have great custom service. They always try to figure out how to make there lines go faster. They are very professional and they REALLY DO CARE ABOUT THE CUSTOMER. CUSTOMER CARE FIRST. I LIVE THE CHASE BANK IN SAN LEANDRO. GREAT WIRK TO ALL THE EMPLOYEES. THANK YOU.

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